Terms and Conditions

                                                                                 RETURN POLICY

Last updated November 30, 2022

Thank you for your purchase.  We hope you are happy with your purchase.  However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

All returns must be postmarked within thirty (30) days of the purchase date.  All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, please email customer service at gifthoresedesigns@windstream.net to obtain a Return Merchandise Authorization (RMA) number.  After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

GIFTHORSE DESIGNS

Attn: Returns

RMA #

10455 Highway 52

Woody Glenn Highway

Chatsworth, GA 30705

United States

Please note, you will be responsible for all return shipping charges.  We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return or exchange.  Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange.  Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.  We will notify you by email when your return has been processed.

The following items cannot be returned or exchanged:

     -     Custom Designed Products

For defective or damaged products, please contact us at the contact number below to arrange for a refund, repair, or exchange.

Please Note

      -      Sale items are FINAL SALE and cannot be returned.

If you have any questions concerning our return policy, please contact us at 

1-404-819-7411